Terms & Conditions
Effective Date: February 1, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the American Built Websites website and services (“Services”). By visiting our website, submitting a form, booking a consultation, or purchasing Services, you agree to these Terms.
If you do not agree, please do not use our website or Services.
1. Company Information
American Built Websites (“we,” “us,” “our”) provides website design, website development, marketing services, and related digital services for businesses.
For questions, contact:
Email: info@americanbuiltwebsites.com
Phone: [Your Phone Number]
2. Scope of Services
We provide services that may include (depending on your order):
Website design and development (e.g., WordPress, Webflow, Shopify, etc.)
Landing pages and conversion-focused design
SEO and marketing services
Paid advertising management (Google/Meta) and related marketing support
Maintenance or updates (if purchased)
Your project scope, deliverables, timelines, and pricing are defined in your proposal, invoice, order form, or written agreement (“Project Agreement”). If there is a conflict, the Project Agreement controls.
3. Client Responsibilities
To complete your project on time and correctly, you agree to:
Provide timely access to required accounts (hosting, domain, CMS, analytics, ads, etc.)
Provide accurate content, logos, images, brand guidelines, and approvals
Respond to questions and approvals promptly
Ensure you have rights/licenses to any content you provide
Delays in providing materials or approvals may delay the project timeline and may require rescheduling.
4. Project Phases, Approvals & Revisions
a. Approvals
Projects typically include approval milestones (examples: design approval, structure approval, final review). When you approve a milestone (by email, message, project tool approval, or written confirmation), you confirm it meets your requirements.
b. Revisions
Unless otherwise stated in your Project Agreement:
Reasonable revisions are included during the active build phase
Revisions must be requested in writing and consolidated when possible
Requests outside the approved scope are billed separately
c. Scope Changes (“Out of Scope”)
Any request not included in the Project Agreement is considered out of scope, including (but not limited to):
New pages or major layout changes after approval
New features, integrations, automations, or custom functions not originally included
Copywriting beyond what was agreed
Rebuilds due to changes in client direction
Out-of-scope work requires additional fees and may extend timelines.
5. Fees, Invoicing & Payment Terms
Fees are due according to the invoice or Project Agreement.
Work may not begin until the required deposit or full payment is received.
Late payments may pause work, delay delivery, and affect timelines.
If a project is paused due to non-payment or lack of client response, restarting may require a rescheduling fee.
We may accept payments through Stripe, Square, Authorize.Net, and in some cases Zelle (bank transfer). Availability may change.
6. No Refunds After Approval / Work Begins (Chargeback Protection)
Because our Services involve time, labor, strategy, and digital deliverables, you acknowledge that once work begins, value is delivered immediately.
Refund Policy (Core Terms):
All deposits are non-refundable unless otherwise stated in writing.
Once the design direction is approved or development work begins, all fees paid are non-refundable.
If you request cancellation after work begins, you remain responsible for payment for:
Work completed up to the cancellation date, and
Any non-cancellable third-party costs (plugins, paid tools, stock assets, hosting, etc.)
You agree not to file chargebacks for Services already delivered, partially delivered, or worked on. If a chargeback is filed, you agree to provide good-faith cooperation to resolve it, including confirming approvals and deliverables.
(This clause is common for digital service businesses and helps reduce unfair disputes.)
7. Cancellations & Project Abandonment
a. Cancellation by Client
You may request cancellation in writing. If cancellation occurs after work begins:
No refunds are provided (see Section 6)
You will be billed for work completed and committed costs
b. Abandonment / Non-Responsive Clients
If we do not receive required content, access, or responses for 14 days, the project may be placed on hold.
If inactivity continues for 30 days, the project may be considered abandoned and closed.
Closed projects may require a restart fee and schedule availability is not guaranteed.
8. Timelines & Delivery
Estimated timelines depend on client responsiveness, approvals, and scope. Any dates provided are estimates, not guarantees. We are not responsible for delays caused by:
Client delays in approvals/content/access
Third-party outages or platform issues (hosting, plugins, ad platforms, etc.)
Force majeure events beyond reasonable control
9. Third-Party Tools, Platforms & Accounts
We may use third-party software/tools (e.g., hosting providers, plugins, CRMs, analytics, ad platforms). You agree:
Third-party services are governed by their own terms
We are not responsible for third-party downtime, policy enforcement, suspension, pricing changes, or service limitations
10. Advertising & Marketing Disclaimer (Google/Meta)
If you purchase advertising or marketing services:
Results are not guaranteed (traffic, leads, sales)
Performance depends on market conditions, budgets, offer quality, competition, and client responsiveness
Ad platforms may review, restrict, or reject ads, and may suspend accounts at their sole discretion
You agree not to hold us liable for platform policy actions taken by Google, Meta, or any other advertising network.
11. Intellectual Property
a. Client Materials
You retain ownership of content you provide (logos, brand assets, images, written content). You confirm you have the legal right to use and share these materials.
b. Our Materials
We retain ownership of:
Our processes, templates, frameworks, internal tools, and reusable components
Any pre-existing code or licensed assets used in production
c. Final Deliverables
Upon full payment, you receive a license to use the final deliverables for your business purposes. Transfer of full ownership (where applicable) must be stated in writing.
12. Website Content & Compliance
You are responsible for ensuring your business and website content complies with all applicable laws and platform policies (including privacy, marketing, advertising, consumer protection, and industry rules). We can provide general guidance, but you are the final decision-maker.
13. Limitation of Liability
To the maximum extent allowed by law:
We are not liable for indirect, incidental, special, or consequential damages (lost profits, lost data, business interruption, etc.)
Our total liability for any claim related to the Services is limited to the amount paid to us for the specific Services giving rise to the claim
14. Indemnification
You agree to defend and indemnify us from claims arising from:
Content you provide
Your business practices
Your use of the website or deliverables
Your violation of laws or third-party rights
15. Termination
We may terminate or refuse service if:
You engage in abusive behavior, harassment, or illegal activities
You repeatedly fail to pay
You breach these Terms
Termination does not remove your obligation to pay for work completed or costs incurred.
16. Governing Law
These Terms are governed by the laws of [Insert State/Country], without regard to conflict of law principles.
17. Changes to Terms
We may update these Terms at any time by posting the updated version on our website. Continued use of the website or Services means you accept the updated Terms.
18. Contact
Questions about these Terms? Contact us:
American Built Websites
Email: info@americanbuiltwebsites.com
Phone: (847) 241-2777